Dimplex TDS8515 - Troubleshooting Guide

17
TDS8515
AL
TROUBLESHOOTING GUIDE
GENER
Problem Cause Solution
Service Manual
Reference
Circuit breaker trips
r fuse blows wheno
unit is turned on
Improper circuit current rating
or insta icated
15 amp circuit
Additional appliances may
exceed the current rating of
the circuit breaker or fuse.
Plug unit into another outlet
ll unit on a ded
urns on or off Unit t
by itself
frequency to other remotes in
Replace h d remote
Remote control has a similar
the area
and hel
control
Rad ce io frequency disturban
from outside sources
Lights dim in room
while the unit is on
Unit is d circuit
current rating
rawing close to
Move the unit to another
outlet or install unit on a
dedicated 15 amp circuit
Powe gets
warm
Normal operation sl
r cord
The power cord may get
ightly warm to the touch
when the heater is on
Defective power cord Replace power cord Page 15
APPEARANCE
Problem Cause Solution
Service Manual
Reference
Fireplace does not
turn on
Improper operation Refer to User’s Guide
Defective main on/off switch Replace main on/off switch Page 11
Defective optional remote the
Page 3
control
Install new battery into
handheld transmitter
Loose wiring Check wiring connections Page 5
Flame frozen
e motor Defective flam Replace flame motor Page 14
Loose wiring Check wiring connections Page 5
Flame not bright or
bs -9
flame not visible
Burnt light bul Replace light bulbs Pages 8
Loose wiring Check wiring connections age 5 P
Defective light harness Replace light harness
Log set dim, ember
Burnt light bulbs Replace light bulbs Pages 8-9
bed not glowing
Flame Shutter Defective flame motor Replace flame motor Page 14