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Maurice BurnsSep 16, 2025
What does 'PTS shutdown error' mean for Directed Automobile Accessories?
- Rrandy09Sep 17, 2025
The PTS output from the module was not activated due to safety protection.
What does 'PTS shutdown error' mean for Directed Automobile Accessories?
The PTS output from the module was not activated due to safety protection.
What does it mean 'CAN bus incorrectly detected' for Directed Automobile Accessories?
Verify the CAN1 and CAN2 connections. Refer to "Installation (wiring diagrams, fuse selection & vehicle wiring reference charts)" on page 8 to check the connections.
Why Directed Automobile Accessories Runsafe was not disabled?
No UNLOCK command was received prior to opening the door, or the 45 second timer expired in takeover mode.
Why Directed Automobile Accessories Brake was not detected?
The brakes were not detected, which prevents the system from shutting down the vehicle.
Why Directed VOXX DEI DS3+ Smart key was not detected?
The smart key was not detected, which prevents the system from shutting down the vehicle.
What to do if CAN2 is not detected on Directed Remote Starter?
Check the connections of the CAN2 Orange/Green and Orange/Brown wires. Wake up the data bus by turning the ignition on and try again. If your installation does not require this connection, skip this step by pressing the programming button 5 times.
Why Directed Automobile Accessories Speed was detected?
The vehicle was detected as moving, which prevents the system from shutting it down.
What does DEI feature error mean in Directed VOXX DEI DS3+ Automobile Accessories?
A feature config file mismatch was detected. Please contact Technical Support.
How to troubleshoot Directed Remote Starter when the module has no power?
First, ensure the D2D harness is properly connected. Then, check if there's 12 Volts present between the red and black wires. If the voltage is correct and the module still has no power, it might be defective.
What to do if bypass data is not detected on Directed Remote Starter?
Check the connection of the bypass line. If there's more than one wire, ensure they are not inverted. Also, verify that the vehicle operates correctly with the factory key.
General| Brand | Directed |
|---|---|
| Model | VOXX DEI DS3+ |
| Category | Automobile Accessories |
| Language | English |
