DirecTV HD DVR Receivers - Page 99

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Consider using a line conditioner or surge protector.
Consult an electrician if the problem is frequent or severe, especially if other household appliances or electronics are affected.
If parental limits are active, turn your DIRECTV
®
Receiver back on and enter your parental lock code at the prompt.
Q: Why does my DIRECTV DVR turn on or change channels unexpectedly?
Your receiver changes to a different channel without a remote control command.
Possible Causes:
A scheduled recording may be about to begin, so the receiver is changing channels to record the show as requested.
Your TV’s timer may have been activated.
Solution:
Check your To Do List to see if there are other scheduled recordings. Press MENU, select “Recordings”, then “Manage
Recordings”, then “To Do list”.
Check your TV owner’s manual to turn off the TV’s timer.
Q: Why is my screen blank?
There is no discernible video or image or the screen. Screen could be black, blue, grey or seem like TV is not on.
Possible Causes:
Your TV and/or your receiver are not powered on.
Your receiver may be hooked up to the TV incorrectly.
You may be on the wrong video source for your DIRECTV
®
Receiver.
FREQUENTLY ASKED QUESTIONS
CHAPTER 7 - TROUBLESHOOTING & FAQS