100
DIRECTV
®
HD DVR RECEIVER USER GUIDE
You may be tuned to a channel that is not currently broadcasting, or that you don’t subscribe to.
Solution:
Check that DIRECTV DVR and TV are both powered on.
Read Appendix 2, “Connections to TV and Equipment” for instructions about connecting your receiver.
Press the INPUT button on the TV remote control to change video source.
Try another channel and see if you have live video.
Press the POWER button on the front panel of the DIRECTV
®
Receiver.
Press the red RESET button behind the door on the front panel of the receiver.
The program may have been blocked by Parental Locks.
Q: Why is Caller ID not working?
Caller ID information isn’t showing on your TV screen when phone calls come in.
Possible Causes:
You don’t subscribe to Caller ID service through your local phone company.
The Caller ID feature in your DIRECTV
®
Receiver is turned off. See “Caller ID” in Chapter 5.
You are using a wireless phone jack, which usually will not transmit Caller ID information.
Solution:
Contact your local phone company to subscribe to Caller ID service.
Turn on Caller ID notification. Press MENU, select “Caller ID” and then select “Turn On Notices”. (In some locations, you must
press MENU, select “Extras”, then “Caller ID”, then “Turn On Notices”.
FREQUENTLY ASKED QUESTIONS
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