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Verify that your wireless phone jack transmits Caller ID information. If not, connect a standard phone cable to your receiver
or replace your wireless phone jack.
Q: Why didn’t a program I tried to record show up in the My Playlist screen?
You wanted to record a program to watch later, but it is not listed in your Playlist.
Possible Causes:
Someone else may have prevented the recording or erased the program after it recorded.
The recording may have been cancelled due to a conflict with another program with higher priority in the Prioritizer.
The program may have been blocked by Parental Locks.
You may have deleted a Series recording. If you delete a Series by pressing RECORD on an episode in the Guide, you cancel
the entire series, not just the highlighted episode.
Solution:
To see if the program was recorded then deleted, press MENU, select “Recordings”, then “Manage Recordings”, then in the
left menu, select “History”.
If the recording was cancelled due to a scheduling conflict, you will need to record the program again and if necessary you
will need to adjust the programming priority. See the “Manage Recordings: Series Manager” section in Chapter 4 for details.
Check the Parental Locks on your receiver and TV. Adjust the content ratings, if necessary.
Q: I wanted to record a program, but I got an error message saying it conicted with another scheduled
record. What do I do?
Your DIRECTV DVR can record up to two programs at once, or it can record one program while you watch another live program.
FREQUENTLY ASKED QUESTIONS
CHAPTER 7 - TROUBLESHOOTING & FAQS
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