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DIRECTV
®
HD DVR RECEIVER USER GUIDE
FREQUENTLY ASKED QUESTIONS
Possible Causes:
You tried to record three programs at the same time or tried to watch a live program while recording two others at the same time.
There was an overlap in the programs you tried to record.
Solution:
If you tried to record three programs at once, or watch a live TV program with two others recording, you will need to decide
which recording to cancel.
If the overlap is a couple of minutes (for example, some networks occasionally start programs at 8:59 instead of 9:00 p.m.),
adjust your recording start and end times in the Recording Options. See the “Changing a Record Option” section in Chapter 4.
Someone else manually deleted the program.
The hard drive on your DVR is full. The program may not have recorded.
Q: I recorded a program and the recording got cut off just before the end so I missed the last bit of the
program. Why?
Your recording stopped before the program or event ended.
Possible Causes:
The program you were trying to record may have started or ended early.
If you were trying to record a sporting event, the event may have run over its allotted time.
You may have had a recording conflict with a higher priority program.
Someone may have manually ended the recording.
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