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My PIP (Picture-In-Picture) button isn’t working.
What to do: The PIP feature is available only on the Hopper 3 receiver.
When can I use the Picture-In-Picture (PIP) feature on the Hopper 3?
What to do: When any two of the tuners on your Hopper 3 receiver are available, you
can use the PIP functions on the TV that is connected to your Hopper 3 receiver. The
TV(s) connected to your linked Joey receiver(s) do not support the PIP feature.
Why isn’t PIP working?
What to do: If the PIP feature is not working on your Hopper 3 receiver, there must not be
two available tuners. Check TV Activity to view tuner use (see Sharing Content).
Can I watch and use the DVR functions on the same program on all of the TVs in my
house?
What to do: Yes. Go to the room with a linked Joey receiver connected to a TV, and the
remote control for that Joey receiver operates the same DVR features and functions as
the Hopper 3 receiver.
Why does my receiver change channels or display menus at random?
What to do: A close neighbor may have a DISH remote control set on the same address.
Ifthereissignicantradio-frequencyinterferencewithremote-controlsignals,thenyou
may have to install a UHF attenuator.
Why are some of my channels missing?
What to do: Parental controls may be set to lock or hide the channels. See Setting
Parental Controls to view the current settings. Your Program Guide may be displaying
the wrong list of channels. Press the GUIDE button on your DISH remote to access the
Program Guide and display the default Favorites List.
How can I order an event for all receivers in my whole-home DVR system?
What to do: Order the event with the remote control while your Hopper 3 receiver
is attached to an active phone line or broadband Internet connection. For each Joey
receiver, you want to play the event, ensure that it is linked to the correct Hopper 3.
Order the event over the phone at 1-877-DISH-PPV (347-4778). Fees may apply.
Order the event online at www.mydish.com/ppv website.
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