To Next PageTo Next PageWhy won't my DKS 1802-EPD Intercom System answer when called?
If your DKS Intercom System doesn't answer when called, ensure the ring pin is installed. Also, check if the number of rings to answer is set too high and reprogram it if necessary. A bad phone line or insufficient ring voltage could also be the cause.
What to do if my DKS Intercom System door strike locks on?
If the door strike locks on your DKS Intercom System, it could be due to excessive voltage-drop on the 16 VAC line, using a transformer with too low VA rating or the relay strike time programmed too long. Check these settings and components.
Why is my DKS 1802-EPD ringing or howling from the speaker?
Ringing or howling from the speaker of your DKS Intercom System may be due to feedback improperly adjusted or the volume being set too high. Try adjusting the feedback and volume.
Why does my DKS Intercom System have a buzz or noise on the phone line?
A buzz or noise on the phone line of your DKS Intercom System can arise from several factors. Try the following checks: 1. Disconnect the phone line from the system and test it with a handset to see if the line itself is noisy. 2. Inspect for shorts to ground behind the circuit board or pinched wires near the door hinge. 3. Check for a 16-volt power or phone line shorted to ground. 4. Ensure phone wires are twisted and the correct type was used for outdoor/underground applications. 5. Verify all wires, speaker, and keypad are isolated from ground. 6. Confirm the cabinet is properly grounded and that case ground (terminal 3) isn't used as a low voltage common. 7. Check for excessive voltage drop on the 16 VAC power.
What to do if my DKS 1802-EPD emits a long tone and cancels programming?
If your DKS Intercom System emits a long tone and cancels programming, it could be due to waiting too long between pushing buttons or forgetting to press * first when programming.
What to do if my DKS 1802-EPD Intercom System keypad is dead?
If the keypad is dead, there could be no power. Check for 16 VAC input power. Also, verify that the keypad is properly connected to the circuit board, ensuring the cable on the plug points down when connected.
Why don't entry codes activate relay 1 on my DKS 1802-EPD?
General| Keypad | Yes |
|---|---|
| Protection class | IP54 |
| Call button | Yes |
| Microphone | Yes |
| Speaker | Yes |
| LED indicator | Yes |
Disclaimers and legal notices regarding equipment use.
General guidelines and considerations for installation and operation.
Summary of the system's main capabilities and functionalities.
General steps and precautions for installing the telephone entry system.
Instructions for mounting the unit directly to a wall or post.
Instructions for flush mounting the unit using a rough-in box.
Details and specifications for the flush mount rough-in box.
Procedure for installing the memory chip into the circuit board.
Steps for installing an Arrow Postal Lock for mail carrier access.
Details on adjusting various components on the control board.
Schematic illustrating the system's electrical connections.
Explanation of the purpose and function of each main terminal.
Procedures for fine-tuning system parameters like volume and contrast.
How to adjust the outgoing audio volume for the speaker.
How to adjust the incoming audio volume for the microphone.
Procedure for setting the audio feedback level to prevent echo.
How to set the sensitivity for detecting DTMF tones or key presses.
Procedure for adjusting the LCD display contrast for readability.
Setting and using the master code switch for programming.
Importance of the ring pin for answering calls and remote operations.
Configuring shorting pins for handset or hands-free operation.
Basic programming steps for system setup and initial configuration.
Setting the primary four-digit code for system access.
Configuring the system for standalone or shared phone line operation.
Setting the duration for relay activation for door/gate strikes.
Setting the maximum conversation duration for resident calls.
Assigning DTMF codes to control relays for access.
Programming switch inputs for relay activation or dialing.
Selecting the dialing format for outgoing calls.
Setting the number of rings before the system automatically answers.
Defining keypad key behavior during an active call.
Configuring the '*' key for hang-up or DTMF output.
Determining if the system remains active or hangs up after a call.
Setting automatic hang-up based on inactivity or dial tone.
Entering and managing resident and access phone numbers.
Setting the number of digits for directory codes.
Entering standard local phone numbers with directory codes.
Defining area codes for long distance and 10-digit dialing.
Entering long distance numbers linked to specific area codes.
Procedure to remove a single programmed phone number.
Irreversible process to remove all programmed phone numbers.
Viewing and optionally deleting programmed numbers without knowing directory codes.
Viewing programmed numbers using their known directory codes.
Setting welcome messages and programming resident names.
Method for entering alphanumeric characters via the keypad.
Creating custom messages that scroll on the display.
Restoring the factory default welcome message.
Creating custom instruction messages for users.
Restoring the factory default instruction message.
Entering resident names into the system directory.
Procedure to remove one resident name from the directory.
Irreversible process to remove all programmed names.
Setting up four-digit and five-digit entry codes for access.
Entering four-digit codes for system access.
Removing specific four-digit entry codes.
Irreversible process to remove all four-digit codes.
Setting a number to route four-digit codes to different relays.
Entering five-digit codes for system access.
Removing specific five-digit entry codes.
Irreversible process to remove all five-digit codes.
Setting a number to route five-digit codes to different relays.
Configuring time-based operations for relays and entry codes.
Setting the current date and time for time-based functions.
Scheduling relays to activate/deactivate based on time zones.
Restricting four-digit entry code access to specific time zones.
Restricting five-digit entry code access to specific time zones.
Programming temporary entry codes valid for a specific day.
Overview of system operation for guests and residents.
How guests interact with the system to find residents.
Resident procedures for granting or denying access.
How residents or authorized personnel use entry codes.
Remote operations available to system administrators.
Performing programming tasks remotely via phone.
Activating relays remotely using tone commands.
Verifying relay status remotely.
Remotely activating or deactivating entry code time zones.
Remotely activating or deactivating auto relay time zones.
Additional operational details and system behaviors.
How switch inputs control relays or initiate calls.
Information on talk time for specific directory codes.
Guidelines for systems sharing a single phone line.
Steps for integrating the system with a PBX.
Configuration for areas requiring 10-digit phone numbers.
List of replaceable components and their part numbers.
Common problems and their solutions for system issues.
List of optional accessories available for the system.
Templates for recording system programming and resident data.
