Warranty
Page 36
5. WARRANTY
DLS TestWorks warrants all equipment bearing its nameplate to be free from defects in
workmanship and materials, during normal use and service, for a period of twelve (12)
months from the date of shipment.
In the event that a defect in any such equipment arises within the warranty period, it shall be
the responsibility of the customer to return the equipment by prepaid transportation to a DLS
TestWorks service centre prior to the expiration of the warranty period for the purpose of
allowing DLS TestWorks to inspect and repair the equipment.
If inspection by DLS TestWorks discloses a defect in workmanship or material it shall, at its
option, repair or replace the equipment without cost to the customer, and return it to the
customer by the least expensive mode of transportation, the cost of which shall be prepaid by
DLS TestWorks.
In no event shall this warranty apply to equipment which has been modified without the
written authorization of DLS TestWorks, or which has been subjected to abuse, neglect,
accident or improper application. If inspection by DLS TestWorks discloses that the repairs
required to be made on the equipment are not covered by this warranty, the regular repair
charges shall apply to any repairs made to the equipment.
If warranty service becomes necessary, the customer must contact DLS TestWorks to obtain a
return authorization number and shipping instructions:
Or your local DLS TestWorks representative
Consultronics (Europe)
Unit A
Omega Enterprise Park
Electron Way, Chandlers Ford
Hampshire, England
SO5 3SE
Telephone: 0703 270222
Fax: 0703 270333
DLS TestWorks
169 Colonnade Road
Nepean, Ontario, Canada
K2E 7J4
Telephone: (613) 225-6087
Fax: (613) 225-6315
Toll Free: 1-800-465-1796
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