Dremel 3D20 - Maintenance and Service; Common Printer Problems and Solutions; Print Quality and Interruptions

MAINTENANCE AND SERVICE
Problem Cause Corrective Action
Extruder head building off center Dremel 3D20 has lost track of the
extruder head’s exact location and
is failing to build.
Sending the extruder head to the
home position will recalibrate the
Dremel 3D20. Cancel your object,
clear build platform, send the
extruder head to the home position,
and restart the object.
PLA is not extruding or sticking to
the build tape properly
This can be caused by the build
platform not being leveled with the
extruder head.
Leveling the build platform will align
the extruder head and ensure a
better object quality. Cancel your
object, clear build platform, level
the build platform, and restart the
object.
Dremel 3D software froze during
use or computer froze.
Sometimes software isn’t as smart
as you are and locks up.
Save any open les if possible
and either restart the Dremel 3D
software or your computer.
Dremel 3D20 froze before my
object started.
Dremel 3D20 may have received
conicting commands.
Turn power switch off, wait 30
seconds, and turn power switch on.
3D le loads with a warning stating
that the le is not closed.
3D le has not been properly
designed and has open surfaces.
Open 3D le in a CAD editing
software to close all the open
surfaces.
Support material does not break
away during cleaning and results
in decreased quality of the nal
object.
Orientation of the part is not
optimized.
Reorient the position of the 3D
le in Dremel 3D to minimize
the support material or place the
support material on a non-critical
surface.
Spaghetti mess at end of build. A layer of your object did not stick
properly, model was saved with
minimal surface area contacting the
build platform, or object was built
oating above the build platform
with no support selected.
Use the preview future in Dremel
3D to see the rst layer height and
position. Build with supports when
necessary.
Part only built halfway. Filament ran out.
Filament clogged during build.
Replace lament and start build
over.
See “No lament coming out”.
No lament coming out Clogged extruder Use unclog tool to push through
lament.
Contact customer service.
Extruder will not home Limit switch wire failure Contact customer service.
Stringy or fraying plastic layers on
steep overhangs
Object overhangs are too far apart
or too steep (<45degree angle).
Build with supports.
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