Drive 15005LP - Troubleshooting Guide; Movement and Alignment Issues; Drive Shaft and Crank Problems

30
Problem Solution
Full Electric
Semi Electric
If bed movement does
not occur when pendant
control button is pushed.
1. Adjustment may already be at maximum or minimum level.
2. Bed is not plugged into wall outlet. Plug bed into wall outlet.
3. Repeated adjustments or use of multiple adjustments simultaneously may trip thermal
protection overload. Allow bed to sit for several minutes to reset. This can take up to 30
minutes depending on overload severity.
4. Pendant cord may be damaged. Check cord for damage. If cord is damaged,
discontinue bed usage until cord is replaced.
5. Pendant connection may be loose or damaged. Reconnect the pendant to the
connection on motor housing.
6. Bed may be overloaded or constrained from moving. Determine load and check for
obstructions.
7. Household fuse or circuit breaker blown. Check and reset.
8. If motors are still not working after checking all of the above possibly solutions –
Call Local Provider.
Bed is making unusual
sounds, burning odors or
sporadic movements.
Call Local Provider.
Bed does not stay in
place
Check Caster locks to ensure they are engaged
Bed Deck does not
elevate
Check pull tube(s) for proper installation and ensure spring button is properly locked in
position into outer tube
Bed Ends move in
opposite directions
Ensure bed has been assembled with designated “Head” and “Foot” Bed Ends
If Bed will not Raise and
Lower
1. Ensure Gear Box Crank connections on both Bed Ends are facing outward so
accessible to hand crank.
2. Ensure Hand Crank is properly engaged into bed end gear box (Semi & Manual).
3. Drive Shaft may not be installed or is incorrectly installed. Ensure Drive Shaft is
properly connected to both Bed End gear boxes.
4. To work properly, Bed Ends must be installed as a set: Bed End at Head Section will
say “HEAD” on the top and sides and at the Foot Section will say “FOOT” on the top
and sides.
Drive Shaft is too long or
too short
1. Depress adjustment pin and extend/retract shaft to position in the correct hole location
!
WARNING
Before doing any repairs or maintenance to the bed frame, read all instructions, cautions, and warnings. Repairs should
be done by a skilled technician.
TROUBLESHOOTING GUIDE