Drive 15571 - Troubleshooting

38
Problem Solution
If bed movement does
not occur when pendant
control button is pushed.
1. Adjustment may already be at maximum or minimum level.
2. Bed is not plugged into wall outlet and backup 9V battery has not been installed or is
dead. Plug bed into wall outlet.
3. Repeated adjustments or use of multiple adjustments simultaneously may trip thermal
protection overload. Allow bed to sit for several minutes to reset. This can take up to 30
minutes depending on overload severity.
4. Pendant cord may be damaged. Check cord for damage. If cord is damaged,
discontinue bed usage until cord is replaced.
5. Pendant connection may be loose or damaged. Reconnect the pendant to the
connection on motor housing - follow instruction on page 19.
6. Bed may be overloaded or constrained from moving. Determine load and check for
obstructions.
Model #15571 Crank Hi/
Lo Bed. If Bed will not
Raise and Lower
1. Ensure Gear Box Crank connections on both Bed Ends are facing outward so
accessible to hand crank.
2. Ensure Hand Crank is properly engaged into bed end gear box.
3. Drive Shaft may not be installed or is incorrectly installed. Ensure Drive Shaft is
properly connected to both Bed End gear boxes.
4. To work properly, Bed Ends must be installed as a set: Bed End at Head Section will
say “HEAD” on the top and sides and at the Foot Section will say “FOOT” on the top
and sides.
Model #15571 Crank Hi/
Lo Bed. Drive Shaft is
too long or too short
1. Depress adjustment pin and extend/retract shaft to position in the “Semi” hole location
Motor cannot be installed
to bed deck
1. Make sure both white motor blocks are in the fully retracted position. Plug in power
cord, depress down buttons on hand pendant until motor blocks are full retracted.
Model #15561 Manual
Adjust Bed Ends. Legs
will not stay in place
1. Ensure spring loaded Thumb Screw is fully tightened in the clockwise direction to fully
engage with the adjustable leg.
!
WARNING
Before doing any repairs or maintenance to the bed frame, read all instructions, cautions, and warnings. Repairs should
be done by a skilled technician.
TROUBLESHOOTING GUIDE