Limited Warranty
DigitalSecurityControls warrantsthe originalpurchaserthat fora period of twelve
monthsfromthe date of purchase, the product shallbe free of defectsin materials
and workmanship under normal use. During the warranty period, Digital Security
Controlsshall, at itsoption, repairor replace any defective product upon return of
the product to its factory, at no charge for labour and materials. Any replacement
and/orrepaired parts are warranted for the remainder of the original warranty or
ninety(90) days, whicheveris longer. The originalpurchaser must promptly notify
DigitalSecurity Controls in writing that there is defect in material or workmanship,
such written notice to be received in allevents prior to expiration of the warranty
period. There is absolutelyno warrantyon software and all software products are
sold asa userlicense under the terms of the software licenseagreement included
with the product. The Customerassumes allresponsibilityfor the proper selection,
installation, operation and maintenance of any products purchased from DSC.
Customproductsare onlywarranted to the extent that theydo not function upon
delivery.In such cases, DSCcan replace orcreditat itsoption.
International Warranty
The warranty for international customers is the same as for any customer within
Canada and the United States, with the exception that Digital Security Controls
shallnot be responsibleforanycustomsfees,taxes, orVAT that maybe due.
Warranty Procedure
To obtain service under thiswarranty, please return the item(s) inquestion to the
point of purchase. Allauthorized distributorsand dealershave a warrantyprogram.
Anyone returning goods to Digital Security Controls must first obtain an author-
ization number. Digital SecurityControls will not accept any shipment whatsoever
forwhich priorauthorization hasnot been obtained.
Conditions to Void Warranty
Thiswarranty applies onlyto defects inparts and workmanship relating to normal
use.It doesnot cover:
l damage incurred in shipping orhandling;
l damage caused bydisastersuch asfire, flood,wind, earthquake orlightning;
l damage due to causesbeyond the controlof DigitalSecurityControlssuch as
excessive voltage, mechanicalshockorwaterdamage;
l damage caused byunauthorized attachment, alterations,modificationsor
foreign objects;
l damage caused byperipherals(unlesssuch peripheralswere supplied by
DigitalSecurityControls);
l defectscaused byfailure to provide a suitableinstallation environment forthe
products;
l damage caused byuseof the productsforpurposesotherthan thosefor
which it wasdesigned;
l damage fromimpropermaintenance;
l damage arising out of anyotherabuse, mishandling orimproperapplication
ofthe products.
Items Not Covered by Warranty
In addition to the items which void the Warranty, the following items shall not be
covered byWarranty: (i) freight cost to the repair centre; (ii)products whichare not
identified with DSC'sproductlabeland lot numberor serialnumber; (iii)productsdis-
assembled orrepaired in such a manner asto adverselyaffect performance or pre-
vent adequate inspection or testing to verify any warranty claim. Access cards or
tagsreturned forreplacement underwarranty willbe credited orreplaced at DSC's
option. Productsnot covered bythiswarranty, orotherwise out of warrantydue to
age, misuse, or damage shall be evaluated, and a repair estimate shall be
provided. No repairwork will be performed untila valid purchase order is received
from the Customer and a Return Merchandise Authorisation number (RMA) is
issued byDSC'sCustomerService.
DigitalSecurityControls’sliabilityforfailure to repairthe product underthis warranty
after a reasonable number of attempts will be limited to a replacement of the
product, as the exclusive remedyfor breach of warranty.Under no circumstances
shallDigital SecurityControls be liable forany special,incidental, or consequential
damagesbased upon breach of warranty, breach of contract, negligence, strict
liability,oranyotherlegal theory. Such damagesinclude, but are not limited to, loss
ofprofits, lossof the product or anyassociated equipment, cost of capital, cost of
substitute or replacement equipment, facilitiesor services,down time, purchaser’s
time,the claimsof third parties,including customers,and injuryto property.The laws
ofsome jurisdictionslimit ordo not allow the disclaimerof consequentialdamages. If
the laws of such a jurisdiction applyto any claimby or againstDSC, the limitations
and disclaimers contained here shall be to the greatest extent permitted by law.
Some states do not allow the exclusion or limitation of incidental or consequential
damages,sothat the above maynot applyto you.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu of any
and all other warranties, whether expressed or implied (including all
implied warranties of merchantability or fitness for a particular purpose)
And of all other obligations or liabilities on the part of Digital Security
Controls Digital Security Controls neither assumes responsibility for,
nor authorizes any other person purporting to act on its behalf to modify
or to change this warranty, nor to assume for it any other warranty or
liability concerning this product.
This disclaimer of warranties and limited warranty are governed by the
laws of the province of Ontario, Canada.
DigitalSecurity Controls recommendsthat the entire system be completely tested
on a regular basis. However, despite frequent testing, and due to, but not limited
to, criminaltampering orelectricaldisruption, it ispossible forthisproductto failto per-
formasexpected.
Installer’s Lockout
Anyproducts returned to DSC which have the Installer’sLockout option enabled
and exhibit no otherproblemswillbe subject to a service charge.
Out of Warranty Repairs
DigitalSecurityControls willat itsoption repair orreplace out-of-warranty products
which are returned to its factory according to the following conditions. Anyone
returning goodsto DigitalSecurityControls mustfirstobtain an authorization num-
ber. Digital Security Controls will not accept any shipment whatsoever for which
priorauthorization hasnot been obtained.
Productswhich DigitalSecurityControlsdeterminesto be repairablewillbe repaired
and returned. A set fee which Digital Security Controls has predetermined and
which maybe revised fromtime to time, willbe charged foreach unit repaired.
Products which Digital Security Controls determines not to be repairable will be
replaced bythe nearest equivalent product available at that time. The current mar-
ket price of the replacement productwillbe charged foreach replacement unit.
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