No image is displayed.
• Check whether the DVI in cable (or HDMI in cable) is completely
plugged in.
• Check whether the main switch is in the ON position, and the
power cord is completely plugged in.
• Check whether the image source’s resolution is set to 1920 ×
1080 (1080p).
• Check whether the DVI cable (or HDMI cable) is damaged or
bent excessively.
• Make sure that the correct input is selected and the cord to and
from the player device is connected accordingly.
Nothing happens when
switching the main switch on.
• Unplug the power cord from the socket and plug it in again after
a few seconds to reset the Signage.
Note: Unplugging the power cord will not change the settings.
Image is unstable.
• Check whether the DVI in cable (or HDMI in cable) is completely
plugged in.
The remote control does not
work.
• Check whether there are batteries in the remote control.
• Check the batteries for freshness, polarity, etc.
• Check whether the remote is in the operation range.
• Bright light may interfere with the remote control. Please avoid
using the remote control near special fluorescent lights or neon
lights.
Cannot control the display
remotely via RS-232.
• Check whether the RS-232 cable is connected properly.
If you are still having trouble with your DynaScan DS² Professional LCD, contact your dealer or
DynaScan directly for more assistance.
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