EATON Powerware
®
9155 UPS (8–15 kVA) User’s Guide S 164201553 Rev F www.powerware.com
81
Chapter 15 Warranty
Two-Year Limited Warranty (US and Canada)
Powerware UPS Models: 9150, 9155, 9170+, and FERRUPS
®
4.3–18 kVA
WARRANTOR: The warrantor for the limited warranties set forth herein is Eaton Electrical Inc., a Delaware Corporation company (“Company”).
LIMITED WARRANTY: This limited warranty (this “Warranty”) applies only to the original end-user (the “End-User”) of any Powerware 9150, 9155,
9170+, and FERRUPS 4.3–18 kVA Products (individually and collectively, the “Product”) purchased on or after June 1, 2004 and cannot be
transferred. This Warranty applies even in the event that the Product is initially sold by Company for resale to an End-User.
LIMITED WARRANTY PERIOD: The period covered by this Warranty for the Product installed [and currently located] in the fifty (50) United States,
the District of Columbia, and Canada is twenty-four (24) months from the date of purchase for parts and ninety (90) days from the date of purchase
for parts and labor, as further clarified in the following sections.
WHAT THIS LIMITED WARRANTY COVERS: The warrantor warrants that the Product a nd battery (individually and collectively, the “Warranted
Items”) are free of defects in material and workmanship. If, in the opinion of Company, a Warranted Item is defective and the defect is within the
terms of this Warranty, Company’s sole obligation will be to repair or replace such defective Warranted Items (including by providing service, parts
and l abor, a s applicable), at the option of Company, and such repair or replacement shall be at either the End-User’s location, Company’s s ite, or
such other location as determined by Company. All Warranted Items returned to Company and all parts replaced by Company shall become the
property of Company. Expenses for any labor to repair the Warranted Item beyond the initial ninety (90) days are the sole responsibility of the
End-User.
PROCEDURES FOR REPAIR OR REPLACEMENT OF WARRANTED ITEMS when shipment is required of End-User: When Company determines that
the Warranted Item will be repaired or replaced at a Company site or such other location, and the End-User must ship to Company the defective
Warranted Item, the following procedures are required.
If the Warranted Item is to be replaced by Company, and the End-User supplies a credit card number or purchase order for the value of the
replacement Product, Company will use commercially reasonable business efforts to ship (via standard ground shipment and at no cost to the
End-User) the replacement Warranted Item to the End-User within one (1) business day after Company receives notice of the warranty claim. In
such case, the End-User must return (at Company’s expense) the defective Warranted Item to Company in the same packaging as the replacement
Warranted Item received by the End-User or as otherwise instructed by Company. If Company does not receive the defective Warranted Item,
Company will either charge the End-User’s credit card, or send the End-User an invoice (which the End-User agrees to pay), for the value of the
replacement Product.
If the Warranted Item is to be replaced by Company, but the End-User is unwilling or unable to supply a credit card number or purchase order for
the value of the replacement Product, Company will use c ommercially reasonable business efforts to ship (via standard ground shipment and at no
cost to the End-User) the replacement Warranted Item to the End-User within one (1) business day after Company receives the defective Product
from the End-User.
In any case, Company will provide shipping instructions and will pay i ts designated carrier for all shipping charges for return of defective equipment
and replacement of Warranted Items. Any returned Warranted Item or parts that are replaced may be new or reconditioned. All Warranted Items
returned to Company and all parts replaced by Company shall become the property of Company.
WHAT THIS LIMITED WARRANTY DOES NOT COVER: This Warranty does not cover any defects or damages caused by: (a) failure to properly
store the Product before installation, including the charge of batteries no later than the date indicated on the packaging; (b) shipping and delivery of
the Product if shipping is FOB Factory; (c) neglect, accident, abuse, misuse, misapplication, or incorrect installation; (d) repair or alteration not
authorized in writing by Company personnel or performed by an authorized Company Customer Service Engineer or Agent; (e) improper testing,
operation, maintenance, adjustment, or modifi cation of any kind not authorized in writing by Company personnel or performed by an authorized
Company Customer Service Engineer or Agent; or (f) use of the Product under other than normal operating conditions or in a manner inconsistent
with the Product’s labels or instructions.
This Warranty is not valid if the Product’s serial numbers have been removed or are illegible. Any Warranted Items repaired or replaced pursuant to
this Warranty will be warranted for the remaining portion of the original Warranty subject to all the terms thereof.
Company shall not be responsible for any charges for testing, checking, removal or installation of Warranted Items.
COMPANY DOES NOT WARRANT EQUIPMENT NOT MANUFACTURED BY COMPANY. IF PERMITTED BY THE APPLICABLE MANUFACTURER,
COMPANY SHALL PASS THROUGH SUCH MANUFACTURER’S WARRANTIES TO END-USER.
COMPANY DOES NOT WARRANT SOFTWARE, INCLUDING SOFTWARE EMBEDDED IN PRODUCTS, THAT IS NOT CREATED BY COMPANY.
WITHOUT LIMITING THE FOREGOING, COMPANY SPECIFICALLY DOES NOT WARRANT SOFTWARE (SUCH AS LINUX) THAT WAS CREATED
USING AN “OPEN SOURCE” MODEL OR IS DISTRIBUTED PURSUANT TO AN OPEN SOURCE LICENSE.
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