Finding More Information
43
Getting Help
5. Check the signal strength on your over-the-air channels. Using your
DTVPal DVR remote control, press MENU, select Setup, System
Setup, Channel Setup, then Add a New Channel. Find a channel that
is experiencing problems, and verify that it has a strong signal.
Channels with an indicated signal strength below approximately 60 are
likely to experience loss of video.
6. Your over-the-air antenna may need to be adjusted. Contact your local
retailer for assistance. If you want to try adjusting the antenna yourself,
refer to any instructions accompanying the antenna, or to
www.antennaweb.org for antenna recommendations and general
information on antenna alignment.
Signal loss on one or some channels
1. Try a different channel. Sometimes, just one channel may be
experiencing a problem, while other channels are fine. If all channels
are experiencing the problem, go to the previous section, Signal loss on
all channels. If just one channel or a few channels seem to have a
problem, then continue with Step 2.
2. Your DTVPal DVR is only able to tune in digital over-the-air channels. If
you are missing some channels, it is possible that some of them are
channels that are still broadcasting analog signals. See Missing specific
channels on page 42.
3. You can refer to the website www.antennaweb.org for lists of which
channels in your area are currently broadcasting digital signals. If the
channel or channels you are missing is/are still in analog, you can view
the channel(s) using the TV’s built-in tuner. To view analog channels,
press the ANALOG PASS-THROUGH button on the DTVPal DVR
remote control, then change channels on your TV using your TV’s
remote control. When you want to return to watching digital channels
using your DTVPal DVR, change back to the correct channel (3 or 4) or
input (source), and press the ANALOG PASS-THROUGH button again.
Remote is not working
1. Verify the batteries are installed according to the battery diagram in the
remote control.
2. Try changing the batteries in the DTVPal DVR remote control. Batteries
should all be of the same type and size.
3. Make sure you are pointing the remote control directly at the front panel
of the DTVPal DVR. The remote uses infrared (IR) signals to operate
the DTVPal DVR (and any other equipment you have programmed in
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