Ecolab 10240138 - 8 Description and Rectification of Malfunctions

8 Description and rectification of malfunctions
The dosing dispenser is subject to regulatory requirements (applicable to area of EU:
Maschinen- Richtlinie, ElektroG, BatterieG).
Therefore you should not attempt doing any repairs yourself, but contact your dealer.
Y
ou may possibly be able to rectify some breakdowns.
Fault description Cause Remedy
LED alternately blinks red
and blue.
Square and round button
was pressed accidentally
(e.g. while inserting the
batteries).
Perform a reset. To do this, remove a
battery, then press down on the
square (ON OFF) button and hold it
down until the removed battery is
reinserted.
Defective electronics.
Please contact vendor.
Red LED is blinking (after
inserting new batteries).
Batteries are not correctly
inserted / twisted.
Check position of batteries, carefully
check polarity
.
Dispenser is not dosing.
Canister is empty.
Insert new canister (see
Ä ‘Exchange
canister of dosing agent’
on page 34).
Pump hose is kinked. Check hose and rectify kink, if
possible.
Pump hose is sticking to
the canister wall (when
bottle is almost empty).
Examine and position hose in centre
of canister
, possible replace canister
(see
Ä ‘Exchange canister of dosing
agent’ on page 34).
Wrong medium (high
viscosity).
Examine medium for suitability.
Dispenser dosing quantity is
too much.
Use more fluid medium. Set to highest dosing level (see
Ä ‘Set dosing level (dosing quantity):’
on page 27).
Set to dosing level 1 =
approx. 1.6 ml.
Set to dosing level 2 = approx. 3.2 ml
(see Ä ‘Set dosing level (dosing
quantity):’ on page 27).
Pump runs sluggishly. Pump in use for more than
6 months.
Replace pump (possibly every 3-4
months) (see
Ä ‘Removal of the
pump’ on page 32).
Use more fluid medium. Examine medium for suitability.
Sensor is not working,
although hand is being held
under the sensor
.
Hand held down too low
. Bring hand closer to sensor.
Triggering distance needs
to be adjusted.
Recalibrate sensor (see Ä ‘Sensor
calibration’ on page 37).
Defective sensor/
electronics.
Please contact vendor.
Difficulty completely closing
dispenser
.
Key is still in lock.
Remove key.
Hose is kinked. Install hose accurately.
Description and rectification of malfunctions
30MAN048961, Rev. 2-09.2020