ECOVACS DEEBOT8 - 5 Troubleshooting

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5. Troubleshooting
Please use this chart to troubleshoot common problems using DEEBOT 8.
NO. Malfunction Possible Causes Solutions
1
DEEBOT 8 will
not charge.
The Bottom Power Switch
on the bottom of DEEBOT 8
is not turned ON.
Turn the Bottom Power Switch to the ON
position.
DEEBOT 8 has not made
a connection with the
Charging Dock.
Be sure that DEEBOT 8 has made a
connection with the Charging Dock Pins.
You may move the robot manually to make
the connection if necessary.
Charging Dock is unplugged
while robot’s Bottom Power
Switch is ON, which causes
battery consumption.
Plug in the Charging Dock and ensure the
robot’s Bottom Power Switch is turned ON.
Keep DEEBOT 8 on the Charging Dock to
make sure it has a full battery to work at
any time.
The battery is completely
discharged.
Re-activate the battery. Place DEEBOT 8
on the Charging Dock by hand, remove after
charging for 3 minutes, repeat 3 times; then
charge normally.
2
DEEBOT 8 gets
into trouble while
working and
stops.
DEEBOT 8 is tangled with
something on the oor
(electrical cords, drooping
curtains, carpet fringe etc.).
DEEBOT 8 will try various ways to get itself
out of trouble. If it is unsuccessful, manually
remove the obstacles and restart.
3
DEEBOT 8
returns to the
Charging Dock
before it nishes
cleaning.
When battery power gets
low, DEEBOT 8
automatically switches to
Return to
Charger Mode and returns
to the Charging Dock to
recharge itself.
This is normal. No solution necessary.
Working time varies
according to oor surface,
room complexity and the
selected Cleaning Mode.
This is normal. No solution necessary.