Screen problems
When I turn on the
computer, nothing appears
on the screen.
• If the screen is blank, make sure that:
- The AC adapter is connected to the
computer and the power cord is plugged
into a working electrical outlet.
- The computer power is on. (Press the
power button 6 seconds to force the
power off, and power it on again.)
• If these items are properly set, and the
screen remains blank, have the computer
serviced.
My screen goes blank while
the computer is on.
• Your laptop is in its sleep mode. Do one
of the following to resume from sleep
mode:
- Press the power button.
- Press the windows key button.
Sleep problems
The critical low-battery error
message appears, and the
computer turns off
• The battery power is getting low.
Connect the AC adapter to the computer.
The computer enters sleep
mode immediately after
Power-on.
• Make sure that the battery is charged.
- The operating temperature may be too
hot. Move to a cooler environment and try
to wake the computer.
The computer does not • If your computer is in sleep mode,
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