efacec EFAPOWER EV-QC45 - Page 33

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The following errors / messages can occur when attempting to charge a vehicle. In case of a Quick Charger
Station problem, you should receive the message “Charger Problem” otherwise should appear
“Charger/Vehicle Problem”.
In this case you should return the charging connector to its holder and call Efacec Customer Support at:
These errors/messages are identified by a code, which is needed to be decoded. To do so, user must follow
the procedure represented in Figure 40 into chapter Options Interfaces 7.2.1.
Table 5 - EFAPOWER EV-QC45 General
DTC No.
Possible cause
1000
Main controller board reset – The charger was powered up
Charger problems
Table 6 - EFAPOWER EV-QC45 Charger Problems
DTC No.
Message on Display / Indication for user
Possible cause
10000
Charger problem
Short circuit in output
10002
Charger problem
Ground fault
10003
Charger problem
Over voltage in output
10004/
10014
Charger problem
Over current in output
10005
Charger problem
Heatsink overheat
10006
Charger problem
Connector lock status maintenance
10007
Charger problem
Connector unlocked
10008
Charger problem
HMI ↔ charger communication problem
10009
Charger problem
Power controller communication problem
10010
Charger problem
Low mains voltage
10011
Charger problem
Tilt fault activated
15000
Charger problem
Input contactor failed or door opened
15001
Charger problem
mains breaker opened
15002
Charger problem
Fuses blown
15003
Charger problem
Auxiliaries breaker opened
15004
Charger problem
Inrush current contactor problem
19999
Charger problem
No communication between controller and HMI
30xxx
Charger problem
High voltage in the output
Electronic Power Systems Unit
Rua Eng.º Frederico Ulrich - Apartado 3078
4471-907 MOREIRA MAIA - PORTUGAL
Tel: (+351) 229432248 - Fax: (+351) 229403209
apv-sa@efacec.com
www.efacec.com
Electronic Power Systems Unit
2725 Northwoods Parkway, Ste. B
Norcross, Georgia 30071 USA
Tel: (1) 470 395-3648 -
Fax: (1) 770 446 8920
support.eem.usa@efacec.com
www.efacecusa.com