ElanCity EVOLIS - 10 IF THE EVOLIS DOESNT WORK

User Guide
Product: Evolis
Document REF:
MIU
-
5100
-
A_Evolis Solution GB elancity
Page
42
/
46
Date: 03/01/2018
Confidential document, property of ELANCITY. All copies and transfers are unauthorized without prior consent.
BATTERIES 12V/22AH batteries included: 1(AC pack), 2(Solar pack),
4(AC Mobile pack)
EXTERNAL CHARGER 12V external charger (included in AC Mobile pack)
10 IF THE EVOLIS DOESN’T WORK :
Before making contact with Elancity after sales service please refer to the following chart of
symptoms / solutions. If this doesn’t provide the solution and you are still experiencing
problems please contact our Tech Team for assistance: customercare@elancity.co.uk
Tools / equippment required:
Sympto
ms
Potential causes
Parts concerned
No display Power supply Batteries / Plugs / Solar
panel
Solutions
:
1. Turn the dial switch to ‘Off’ then to ‘SP’ and check the auto test of both displays: speed
and messages. (for an auto test – click on the green tick)
2. Try a connection on Evocom either via USB or Bluetooth.
3. Check if the spy mode is activated on Evocom. If yes, disactivate it on the Evocom settings
page
4. Control the power supply to the Evolis by checking the voltage at the battery terminals, at
the solar panel and at the mains supply 220V.
5. Check the primary fuse located in the battery compartment. It is situated just to the left of
the control dial inside the radar casing.
6. Check the condition of the external plugs.
Sympto
ms
Potential causes
Parts concerned
Speed is displayed but after
an extended delay
Installation / Utilization Topography / Configuration /
Setup
Solutions
:
1. Check the installation/position of the radar (see page 11-12).
2. Check the setup of the device on Evocom (see configuration table : page 10).
3. Move the device to another location if the current one is not suited for radar use.