Electro-Voice EVERSE Series - Noise, Feedback, and Distortion; System and App Connectivity Problems

EVERSE Battery-powered Loudspeaker Troubleshooting | en 51
Electro-Voice
User manual
2023-12 | 02 |
Problem Possible Cause(s) Action
5. No sound
produced with
microphone
connected to
INPUT1 or
INPUT2
Microphone requires
phantom power.
Use a dynamic microphone that does not require
phantom power. If using a microphone requiring
phantom power, connect it to INPUT1 via the XLR
connector and enable phantom power. Refer to INPUT
DSP control menu, page 40 for more details.
Input gain is too low Slowly increase the input gain knob level to engage the
microphone pre-amp.
6. Sound is distorted,
front LED is OFF,
LCD screen LIMIT
is ON
Excessive
INPUTLEVEL
Reduce the INPUTLEVEL or loudspeaker level knobs to
prevent limit.
Incorrect gain
structure or source
input (mixing
console/preamp) is
overdriven
Verify level controls of the source are properly
structured by using the VU meter indicator on the LCD
screen. If the VU meter bar is solid or the system
indicates LIMIT, the input or source level is too high.
7. Microphone
produces acoustic
feedback when
INPUTLEVEL is
amplified
Automatic Feedback
Suppression is OFF
Enable Automatic Feedback Suppression in the DSP
Control menu. Refer to DSP controls, page 28 for more
details.
Incorrect gain
structure
Reduce the microphone levels at the mixing console or
input source. If the microphone is connected directly to
the loudspeaker, reduce the INPUTLEVEL on the
loudspeaker. Positioning the microphone close to the
sound source increases gain-before-feedback. See
problem 6.
MODE is set to
MUSIC
Change the MODE to LIVE or SPEECH.
Microphone position
is too close to the
front of the
loudspeaker
Whenever possible setup the loudspeakers so the
microphone is behind them. If using the loudspeaker in
a monitor position, aim the loudspeaker to the back of
the microphone.
8. DSP control menu
is locked
The menu LOCK
function has been
turned on. A lock
symbol displays on
the LCD screen.
Press the MASTER VOL knob or input selection soft
keys to unlock.
9. QuickSmart Mobile
app does not
detect the
loudspeaker
Enable Bluetooth® Ensure Bluetooth® is enabled on the loudspeaker. For
Android: ensure location services are activated.
Remove loudspeaker from iOS/Android in device
settings (sometimes called “FORGET”).
Restart pairing.
Ensure phone/tablet has required OS version and latest
updates installed. Ensure the latest QuickSmart Mobile
App is installed. Ensure no other phone/tablet is
connected to the same loudspeaker.