Problem Possible cause Remedy
The cleaning function is interrupted
before it finishes.
The function was stopped by the
user.
Repeat the procedure.
There is too much water on the bot‐
tom of the cavity after the end of the
cleaning function.
You sprayed too much detergent in
the appliance before the activation
of the cleaning cycle.
Cover all parts of the cavity with a
thin layer of the detergent. Spray the
detergent evenly.
There is no good performance of the
cleaning procedure.
The initial oven cavity temperature
of the steam cleaning function was
too high.
Repeat the cycle. Run the cycle
when the appliance is cold.
There is no good performance of the
cleaning procedure.
You did not remove the side grids
before the start of the cleaning pro‐
cedure. They can transfer heat to
the walls and decrease the perform‐
ance.
Remove the side grids from the ap‐
pliance and repeat the function.
There is no good performance of the
cleaning procedure.
You did not remove the accessories
from the appliance before the start
of the cleaning procedure. They can
compromise the steam cycle and
decrease the performance.
Remove the accessories from the
appliance and repeat the function.
The appliance is activated and does
not heat up. The fan does not oper‐
ate. The display shows "Demo".
The demo mode is activated. Refer to "Using the settings menu"
in "Additional functions" chapter.
13.2 Service data
If you cannot find a solution to the problem yourself, contact your dealer or an Authorised
Service Centre.
The necessary data for the service centre is on the rating plate. The rating plate is on the front
frame of the oven cavity. Do not remove the rating plate from the oven cavity.
We recommend that you write the data here:
Model (MOD.) .........................................
Product number (PNC) .........................................
Serial number (S.N.) .........................................
14. ENERGY EFFICIENCY
14.1 Product Information and Product Information Sheet*
Supplier's name Electrolux
Model identification
EOB7S31V 944184891
EOB7S31Z 944184890
Energy Efficiency Index 81.0
Energy efficiency class A+
Energy consumption with a standard load, conventional mode 1.09 kWh/cycle
48 ENGLISH