Troubleshooting
73
11:3DOORLOCKFAIL
ThiserrorcodewillbeshownifthecontrolsystemhavenotdetectedtheinputDOORLOCKEDtobe
activewithinacertaintimeafterprogramstart,typically3seconds.
Possiblecauses:
Thiscanbecausedbyamechanicalproblempreventingdoorlocktolock,defectivedoorlock,
loosecableconnectiontodoorlock,brokencablestodoorlockormechanicalproblemwith
emergencyopeningofthedoor.
Recommendedactions:
1.Checkdoorlockfunctionalityinserviceprogram,butactivatingdoorlockandthenbychecking
checkinputs.
2.Checkelectricalconnectionsbyreadinginputsatthesametimeascablescarefully
moved/pulled.
3.Carefullyknockonthedoorlockunittolocateintermittenterrors.
4.CheckDLCUstatusinservicemodeformoreinformationonpossiblecauses.
11:4WATERLOWTEMP
Thiserrorcodeisshownifthetemperaturesensorindicatestemperaturebelowapprox.-9°C/15°F
MinimumallowedtemperatureisdenedinCong.2parameterMINPROGTEMP.
Possiblecauses:
Thislowtemperaturemeansthattheresistanceinthesensorishigherthanapproximately23.7kΩ.
Thiscanbecausedifthemachineforexamplehasbeenstandingoutdoors,anopencircuitinthe
sensororinthecabletothesensor.
Recommendedactions:
1.Measureresistanceintemperaturesensor.Theresistanceshouldbeasshowninthetable
below:
Temp-Resistance
15°C/59°F-7.6kΩ
20°C/68°F-6.0kΩ
25°C/77°F-4.8kΩ
2.MonitoraprogrambyusingProcessviewerinELSCommonServiceTool.