How to fix Elko Thermostat when it has gone offline?
If your Elko Thermostat has gone offline, try turning it off and on again. If that doesn't work, consider moving the ELKO Smart Hub closer to the thermostat to improve the connection.
What to do if unable to set room temperature by the app on Elko Thermostat?
If you're unable to set the room temperature via the app, verify that your ELKO Smart Hub has a strong Wi-Fi signal and is properly connected to your Wi-Fi network. Check for a Wi-Fi signal.
Why is my Elko Thermostat unable to join the ELKO Smart Hub?
If your Elko Thermostat is blinking red and unable to join the ELKO Smart Hub, the signal between the Hub and thermostat might be weak, or one of the devices (Thermostat, ELKO Smart Hub, or Wi-Fi network) may not be powered on. Try rejoining the thermostat in the app. Also, ensure that the Thermostat, ELKO Smart Hub and Wi-Fi network are turned on.
General| Type | Smart Thermostat |
|---|---|
| Load Current | 16 A |
| Connectivity | Zigbee |
| Power Supply | 230 V AC |
| Mounting | Wall-mounted |
| Voltage | 230 V |
| Frequency | 50 Hz |
| Communication Protocol | Zigbee |
| Maximum Current | 16 A |
| Weight | 150 g |
| Compatibility | Zigbee |
| Operating Temperature | 0°C to 50°C |
| Protection Class | II |
| Dimensions | 86 x 86 x mm |
| Temperature Range | 5°C to 35°C |
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