88 VoIP Subscriber Gateways
2.4.6 The ‘Pickup groups’ submenu
Use the menu to configure pickup groups. You may configure only 4 different pickup groups.
Pickup group–subscriber group, authorized to receive (or intercept) any calls directed at another
subscriber of the group. I.e. each subscriber port that belongs to the group will be able to pickup the
call received on any other port of this group by dialling a pickup code. Use the Dialplan configuration
tab to configure a pickup code. For detailed information, see Dialplan Configuration.
- Group 0..3 – sequential number of pickup group;
- FXS 0..7 – FXS port number;
- Permit to pickup incoming calls – when checked, you may pick up incoming calls.
To add port to pickup group, select the checkbox next to the respective port.
Service usage:
The call comes in to the phone unit of a subscriber that belongs to the pickup group. If
subscriber can not answer the call, another subscriber that belongs to that group and that uses the
same SIP profile may answer the incoming call. To do this, they should dial a pickup code, and the
connection with the caller will be established after that.
Pay attention that call pickup is possible only if called and pickup subscribers using the same SIP
profile.
Pickup group may be used in combination with a call group; In this case, all ports that belong to
a call group should belong to the pickup group. Thus, each port that belong to a call group will be able
to pickup an incoming call to a group number.
When subscriber dials the pickup code when there are no incoming calls to a group number,
they will hear 'busy' tone.