EMCS User Guide
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5. Additional Features
5.1 Overriding an emergency call
The Consolidator overrides off-site calls in accordance with ASME A17.1/CSA B44
“Safety Code for Elevators and Escalators”. Lift the handset and touch the icon
corresponding to the active off-site conversation (illuminated in GREEN). The handset
will take over the existing conversation, connecting directly to the elevator phone after
notifying all parties before overriding the off-site connection.
On-site remote phones can also override off-site conversations by following the
selection prompts. If an on-site conversation is in progress, subsequent on-site
handsets will join the active conversation.
5.2 System-wide paging (ALL CALL)
The all system page (ALL CALL) is available by dialing in from off-site or it can originate
from on-site using either the handset and touchpad or by following the voice prompts
using any remote/on-site phone. Once connected, the operator can broadcast to all
elevator phones simultaneously. On-site initiated calls have a higher priority than those
originating from off-site and override (similar to the process described in 5.1).
5.3 Internal Calling
Remote phones can call the Consolidator by following the extended voice selection
prompts – providing a convenient feature when communicating from a machine room
where cellphone service is unavailable to a “helper” in the lobby.
5.4 Non-emergency off-site calls
Any internal phone (the EMCS handset or any remote phone) can be used to call off-
site in case of an emergency or for Customer Care (1-844-363-7266) via an available
phone line. Note: The Consolidator considers these calls to have non-emergency
priority which are automatically overridden by calls initiated by entrapment events.
5.5 Video Triggering
The Consolidator has one pair of potential-free, normally open contacts for each cab
phone, which close during an emergency call to signal a video management system to
display/record the video as required. An additional relay contact closes when there are
no emergency calls in progress.
Note: Not activated during “Learn”, “PLM check” or “ALL CALL”.
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