Troubleshooting Batch Controller RA33
46 Endress+Hauser
9.2 Error messages
Error Description Remedial action
F041 Open circuit
Input current ≤ 2 mA
• Incorrect wiring
• Full scale value of the measuring range configured incorrectly
•Sensor defective
• Check wiring
• Enlarge measuring range (change scaling)
•Replace sensor
M102 Over range
Input current > 3.6 mA to ≤ 3.8 mA
Enlarge measuring range (change scaling)
M103 Under range
Input current ≥ 20.5 mA to < 21 mA
Enlarge measuring range (change scaling)
F104 Sensor error
Input current > 2 to ≤ 3.6 mA or ≥ 21mA (or 22mA at 0 to 20
mA signal)
• Incorrect wiring
• Full scale value of the measuring range configured incorrectly
•Sensor defective
Pulse input >12.5 kHz or > 25 Hz
• Check wiring
• Enlarge measuring range (change scaling)
•Replace sensor
• Select a larger value for pulse value
F201 Device error (operating system error) Contact service
F261 System error (miscellaneous hardware errors) Contact service
F301 Setup defective Reconfigure the device. If the error recurs, contact service
M302 Setup has been loaded from backup. No effect on operation. To be safe, check setup (configuration)
and adjust if necessary
F303 Device data defective Contact service
M304 Device data defective. The system continues working with
backup data.
No action required.
F305 Counters defective Counter value is reset automatically to 0
M306 Counter defective, but system could continue working with
backup.
Check plausibility of the counter reading (compare to last stored
counter reading)
F307 Customer preset values defective Save configuration parameters.
F309 Invalid date/time (e.g. GoldCap was empty) Device was switched off too long. Date/time must be reconfig-
ured.
F310 Setup could not be stored Contact service
F311 Device data could not be stored Contact service
F312 Calibration data could not be stored Contact service
M313 FRAM has been defragmented No action required.
F314 Activation code is no longer correct (serial number/program
name is incorrect).
Enter new code
M315 No IP address could be obtained from the DHCP server! Check network cable, contact network administrator.
M316 No MAC-Address or incorrect address Contact service
F431 Calibration data missing Contact service
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