Solutions to Password Problems
If you cannot enter or remember a password, try the following solutions:
• You may have turned on password protection without first setting a password. Try entering 0000 using
the remote control.
• If you have entered an incorrect password too many times and see a message displaying a request
code, write down the code and contact Epson. Provide the request code and proof of ownership for
assistance in unlocking the projector.
• If you lose the remote control you cannot enter a password. Order a new one from Epson.
Parent topic: Solving Projector or Remote Control Operation Problems
Solutions When the Source Cannot Be Changed
If you are having trouble changing the source, make sure the projector is not opening an image,
scanning, saving, or printing at the same time. These processes may take time to complete, and the
source cannot be changed during processing.
Parent topic: Solving Projector or Remote Control Operation Problems
Solving Interactive Problems
Check the solutions in these sections if you have problems using the interactive system.
Solutions When "Error Occurred in the Easy Interactive Function" Message Appears
Solutions When the Interactive Pens Do Not Work
Solutions When the Interactive Pen Position Is Not Accurate
Solutions When Manual Calibration is Difficult
Solutions When the Interactive Pens Are Slow or Difficult to Use
Solutions When the Interactive Pens Cause Interference or Unwanted Effects
Solutions for Problems With Capturing, Printing, Saving, or Scanning
Solutions When Inking Does Not Appear in Microsoft Office
Solutions When the Pen Does Not Work Over a Network or the Toolbars Do Not Appear
Solutions When the Time Is Incorrect in Whiteboard Settings
Parent topic: Solving Problems
Solutions When "Error Occurred in the Easy Interactive Function" Message Appears
If the "Error occurred in the Easy Interactive Function" message appears, contact Epson for help.
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