Chapter 7
Troubleshooting
Clearing Jams
Careful selection of appropriate print media and proper loading allow you to avoid most jams.
See also:
❏ “About Print Media” on page 33
❏ “Supported Print Media” on page 34
Note:
Before buying large quantities of any print media, it is recommended that you try a sample first.
Avoiding Jams
❏ Use only recommended print media.
❏ See “Loading Print Media in the Multipurpose Feeder (MPF)” on page 37 to load print media
properly.
❏ Do not overload the print media sources. Ensure that the stacked print media does not exceed the
maximum height indicated on the paper width guides.
❏ Do not load wrinkled, creased, damp, or curled print media.
❏ Flex, fan, and straighten print media before you load it. If a jam occurs with print media, try
feeding one sheet at a time through the MPF.
❏ Do not use print media that you have cut or trimmed.
❏ Do not mix print media sizes, weights, or types in the same print media source.
❏ Ensure that the recommended print side is face up when you insert the print media.
❏ Keep print media stored in an acceptable environment.
❏ Ensure that all cables that connect to the printer are correctly attached.
❏ Overtightening the guides may cause jams.
Epson AcuLaser C1700 Series User’s Guide
Troubleshooting 71
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