Problem Action
The printer makes a strange noise. Locate the cause of the problem by removing the toner cartridges.
1. Remove the toner cartridges.
2. Launch the Printer Setting Utility, and click Machine Check on the Diagnosis
tab.
3. Select Main Motor Operation Check from the drop-down list box, and click the
Start button.
4. Click the Play of Sound button to check the motor sound.
See also:
“Replacing Toner Cartridges” on page 106
If the noise generated from the printer matches with the noise from the Play of
Sound button, contact the Epson local representative office or an authorised
dealer.
Perform Dispense Motor Check.
1. Ensure that the toner cartridges are removed.
2. Launch the Printer Setting Utility, and click Machine Check on the Diagnosis
tab.
3. Select Dispense Motor Check(Yellow), Dispense Motor Check(Magenta),
Dispense Motor Check(Cyan), or Dispense Motor Check(Black) from the
drop-down list box, and click the Start button.
4. Click the Play of Sound button to check the motor sound.
5. Repeat steps 3 and 4 to perform Dispense Motor Check for the rest of the toner
cartridges.
Note:
❏ You can perform Dispense Motor Check for CMYK in any order you desire.
❏ Do not check the operation of the dispense motor repeatedly.
If the noise generated from the printer matches with the noise from the Play of
Sound button, contact the Epson local representative office or an authorised
dealer.
Reinstall the toner cartridges and perform Dispense Motor Check.
If the noise generated from the printer matches with the noise from the Play of
Sound button, contact the Epson local representative office or an authorised
dealer.
Epson AcuLaser C1700 Series User’s Guide
Troubleshooting 98