Troubleshooting 160
4. Hold down the ) Paper/Cancel button and press the P Power button to turn on the
printer. When the printer turns on, release both the buttons.
A test page prints showing a firmware version and a nozzle check pattern. If the pattern has
gaps, you need to clean the print head.
& See “Cleaning the Print Head” on page 139.
❏ If the test page prints, the problem probably lies in your software settings, the cable, or
your computer. It is also possible that your software may not be installed correctly. Try
uninstalling your software and reinstalling it.
& See “Uninstalling the Printer Software” on page 17.
❏ If the test page does not print, you may have a problem with your printer. Try the
suggestions in the following section.
& See “The Printer Does Not Print” on page 177.
Checking Printer Status
For Windows
Note:
When you use your printer as a shared printer on a network with the following combinations of
computers, the client operating systems are not able to communicate with the printer, so that some
functions are not available for that particular client.
Server Client
Windows Vista/XP/Server 2003 Windows 2000
Windows 2000 Windows Vista/XP/Server 2003
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