Chapter 6
Where To Get Help
Technical Support Web Site
If you need further help, visit the Epson support website shown below. Select your country or region
and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other
downloadables are also available from the site.
http://support.epson.net/
http://www.epson.eu/Support (Europe)
If your Epson product is not operating properly and you cannot solve the problem, contact Epson
support services for assistance.
Contacting Customer Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the
troubleshooting information in your product manuals, contact Epson support services for assistance.
If Epson support for your area is not listed below, contact the dealer where you purchased your
product.
Epson support will be able to help you much more quickly if you give them the following information:
❏ Product serial number
(The serial number label is usually on the back of the product.)
❏ Product model
❏ Product software version
(Click About, Version Info, or similar button in the product software.)
❏ Brand and model of your computer
❏ Your computer operating system name and version
DLQ-3500II/DLQ-3500IIN User’s Guide
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