Epson Document scanner

Scanning Problems
You Cannot Start EPSON Scan
❏ Make sure the USB cable is securely connected to the scanner and the computer.
❏ Use the USB cable that came with the scanner.
❏ Make sure the scanner is turned on.
❏ Wait until the status light stops ashing indicating that the scanner is ready to scan.
❏ Connect the scanner directly to the computer’s USB port. e scanner may not work properly when connected
to the computer through one or more USB hubs.
❏ If you are using any TWAIN-compliant applications, make sure that the correct scanner is selected as the
scanner or source setting.
Related Information
& “Buttons and Lights” on page 12
& “e Scanner Does Not Turn On” on page 67
Pressing a Scanner Button Does Not Start the Correct Application
❏ Make sure EPSON Scan and other applications are installed correctly.
❏ Make sure Epson Event Manager is installed correctly.
❏ Check the correct setting is assigned to the scanner button in Epson Event Manager.
Related Information
& “Changing the Default Scanner Button Settings” on page 22
& “Checking and Installing Your Applications” on page 63
You Cannot Scan Using the Thumbnail Preview
❏ umbnail preview is only available in Home Mode or Professional Mode in EPSON Scan.
❏
umbnail
preview is available in Home Mode for EPSON Scan only if Photograph is selected as the
Document Type.
❏ In Home Mode or Professional Mode in EPSON Scan, click Conguration. Select the Preview tab, and then
adjust the thumbnail cropping area using the
umbnail
Cropping Area slider.
❏ If you are scanning images with a very dark or bright background, use normal preview and create marquees on
the area you want to scan.
❏ If you are scanning a large size document, use normal preview and create marquees on the area you want to
scan.
Related Information
& “Scanning in Home Mode” on page 30
& “Scanning in Professional Mode” on page 33
User's Guide
Solving Problems
68