Regular Cleaning Alert Settings............. 90
System Administration....................90
Device Information........................91
Using the Flatbed Scanner Dock
Part Names and Functions of the Flatbed
Scanner Dock............................ 92
Scanning from the Scanner Glass..............93
Notes on Using the Flatbed Scanner Dock........95
Notes on Scanning from the ADF............95
Maintenance.............................98
Cleaning the Flatbed Scanner Dock.......... 98
Transferring and Transporting the Flatbed
Scanner Dock.......................... 99
Troubleshooting for the Flatbed Scanner Dock. . . 100
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......100
Cannot Scan the Correct Area on the
Scanner Glass..........................101
Binding Margins of a Booklet are Distorted
or Blurred............................101
Oset Appears in the Background of Images. . . 101
Maintenance
Cleaning Outside the Scanner................102
Cleaning Inside the Scanner.................102
Replacing the Roller Assembly Kit.............107
Resetting the Number of Scans...............111
Resetting the Number of Scans on the
Control Panel..........................112
Resetting the Number of Scans in Epson Scan
2 Utility..............................112
Energy Saving...........................113
Transporting the Scanner...................113
Updating Applications and Firmware..........114
Solving Problems
Scanner Problems........................ 116
Checking Messages on the Control Panel. . . . . .116
e Scanner Does Not Turn On............ 116
Problems Starting Scanning.................117
Cannot Start Document Capture Pro
(Windows) or Document Capture (Mac OS). . . 117
Cannot Start Epson Scan 2................117
Paper Feeding Problems. . . . . . . . . . . . . . . . . . . . 118
Multiple Originals Are Fed................118
Removing Jammed Originals from the Scanner. 118
e Original Jams in the Scanner Frequently. . . 119
Paper Protection Does not Work Correctly. . . . 120
e Originals Get Dirty.................. 120
Scanning Speed Slows Down when Scanning
Continuously..........................120
Scanning Takes a Long Time...............120
Scanned Image Problems...................121
Straight Lines Appear when Scanning from
ADF................................121
Glass Dirt Alert Does Not Disappear.........121
Colors Are Uneven in the Scanned Image. . . . . 121
Expanding or Contracting the Scanned Image. . 122
Oset
Appears in the Background of Images. . . 122
Scanned Image or Text is Blurred........... 123
Moiré Patterns (Web-Like Shadows) Appear. . . 123
e Edge of the Original is Not Scanned
when Automatically Detecting the Size of the
Original..............................124
Character is not Recognized Correctly........124
Cannot Solve Problems in the Scanned Image. . 124
Uninstalling and Installing Applications. . . . . . . . 125
Uninstalling Your Applications.............125
Installing Your Applications...............127
Technical Specications
General Scanner Specications...............128
Dimensions and Weight Specications......... 129
Electrical Specications.................... 129
Scanner Electrical
Specications
............129
AC Adapter Electrical
Specications
.........129
Environmental Specications................130
System Requirements......................130
Standards and Approvals
Standards and Approvals for European Models. . . 132
Standards and Approvals for Australian Models. . . 132
Where to Get Help
Technical Support Web Site..................133
Contacting Epson Support..................133
Before Contacting Epson................. 133
Help for Users in Europe..................133
Help for Users in Taiwan..................134
Help for Users in Australia................134
Help for Users in Singapore............... 135
Help for Users in ailand................ 135
Help for Users in Vietnam.................135
Help for Users in Indonesia................136
User's Guide
Contents
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