Troubleshooting
99
Problems with the remote control
The remote control does not respond
Check Remedy
Is the remote control light-emitting area
pointing towards the remote receiver on the
projector during operation?
Point the remote control towards the remote receiver. Also,
check the operating range.
s p.23
Is the remote control too far from the projec-
tor?
Check the operating range.
s p.23
Is direct sunlight or strong light from fluores-
cent lamps shining onto the remote receiver?
Set the projector up in a location where strong light does not
shine onto the remote receiver.
Are the batteries dead or have the batteries
been inserted correctly?
Make sure the batteries are inserted correctly or replace the bat-
teries with new ones if necessary.
s p.23
Is the remote control pointed at the Wire-
lessHD Transmitter when operating the Wire-
lessHD Transmitter control button? (EH-
TW9300W/EH-TW8300W only)
Make sure you point the remote control at the WirelessHD Trans-
mitter when using the WirelessHD Transmitter control button on
the remote control.
s p.60
Problems with the control panel
Cannot make settings on the control panel
Check Remedy
Is Control Panel Lock set to Full Lock or Par‐
tial Lock?
When Control Panel Lock is set to Full Lock in the Configura-
tion menu, all button operations on the control panel are disa-
bled; when Partial Lock is set, only the
button on the control
panel is available. Perform operations from the remote control.
s Settings - Lock Setting - Control Panel Lock p.80
Problems with 3D
Cannot project correctly in 3D
Check Remedy
Are the 3D Glasses turned on? Turn on the 3D Glasses.
Is a 3D image being projected? If the projector is projecting a 2D image, or if an error occurs on
the projector that prevents the 3D image from being projected,
you cannot view 3D images even if you are wearing the 3D
Glasses.
Is the input image in 3D? Check that the input image is 3D compatible.
Since most TV broadcasts do not contain a 3D format signal, 3D
reception must be set manually.
Is 3D Display set to 2D?If 3D Display is set to 2D from the Configuration menu, the pro-
jector does not automatically change to 3D even when a 3D im-
age is input. Set 3D Display to 3D or Auto.
s Signal - 3D Set‐
up - 3D Display p.78
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