• Make sure the transportation caps are not installed.
• In Windows, make sure your product is selected as the default printer.
• In Windows, clear any stalled print jobs from the Windows Spooler:
• Windows 7: Click and select Devices and Printers. Right-click your product name, select See
what's printing, select your product name again if necessary, right-click the stalled print job, click
Cancel, and click Yes.
• Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound,
right-click your product name, select Open, right click the stalled print job, click Cancel, and click
Yes.
• Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select
Printers and Other Hardware if necessary, and select Printers and Faxes.) Right-click your
product name, select Open, right-click the stalled print job, click Cancel, and click Yes.
Parent topic: Solving Problems Printing from a Computer
Related tasks
Running a Product Check
Transporting Your Product
Product Icon Does Not Appear in Windows Taskbar
If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that does
not work, try this solution:
1. Do one of the following:
• Windows 7: Click and select Devices and Printers.
• Windows Vista: Click , select Control Panel, and click Printer under Hardware and Sound.
• Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select
Printers and Other Hardware if necessary, and Printers and Faxes.)
2. Right-click your product name, select Printing Preferences, and select your product name again if
necessary.
3. Click the Maintenance tab.
4. Click the Monitoring Preferences button.
5. Click the Shortcut Icon box.
6. Click OK to close the open program windows.
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