There is dust or dirt on the scanner glass.
Solutions
Remove any trash or dirt from the scanner glass and document cover. If there is any trash or dirt around
the original, the scanning range expands to include it.
& “Cleaning the Scanner Glass” on page 108
Cannot Solve Problems in the Scanned Image
Check the following if you have tried all of the solutions and have not solved the problem.
There are problems with the scanning software settings.
Solutions
Use Epson Scan 2 Utility to initialize the settings for the scanner soware.
Note:
Epson Scan 2 Utility is an application supplied with the scanner soware.
1. Start the Epson Scan 2 Utility.
❏ Windows 11
Click the start button, and then select All apps > EPSON > Epson Scan 2 Utility.
❏ Windows 10
Click the start button, and then select EPSON > Epson Scan 2 Utility.
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Windows 7/Windows Vista/Windows XP
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 >
Epson Scan 2 Utility.
❏ Mac OS
Select Go > Applications > Epson Soware > Epson Scan 2 Utility.
2. Select the Other tab.
3.
Click Reset.
If initialization does not solve the problem, uninstall and re-install the scanner
soware.
& “Installing the Applications Separately” on page 115
Solving Problems
>
Printing, Copying, Scanning, and Faxing Quality is Poor
>
Scanned Image Problems
175
To Next Page
Loading...
Need help?
General
