Changing the Network Connection from Wi-
Fi to Ethernet..........................134
Setting a Static IP Address for the Printer. . . . . 134
Transporting and Storing the Printer...........136
Solving Problems
Cannot Print, Scan, or Fax..................141
Problem Solving........................141
e Application or Printer Driver do not
Work Properly.........................142
e Printer Cannot Connect to the Network. . . 145
Cannot Send or Receive Faxes..............150
Paper Does Not Feed Properly. . . . . . . . . . . . . 155
Printing, Copying, Scanning, and Faxing
Quality is Poor...........................158
Print Quality is Poor.....................158
Copy Quality is Poor.................... 167
Scanned Image Problems.................173
e Quality of the Sent Fax is Poor..........176
Received Fax Quality is Poor...............178
Cannot Select Paper Type or Paper Source in
Printer Driver........................... 179
A genuine Epson printer driver has not been
installed..............................179
An Error Code is Displayed on the LCD Screen. . . 179
Paper Gets Jammed.......................180
Removing Jammed Paper.................180
Removing Jammed Paper from the ADF......184
Preventing Paper Jams...................186
It is Time to
Rell
the Ink...................186
Ink Bottle Handling Precautions............186
Relling the Ink Tanks...................187
It is Time to Replace the Maintenance Box. . . . . . .191
Maintenance Box Handling Precautions. . . . . . 191
Replacing a Maintenance Box..............192
Cannot Operate the Printer as Expected........195
e Printer Does Not Turn On or O........195
Operations are Slow.....................196
LCD Screen Gets Dark...................198
Operation Sounds Are Loud...............198
e Date and Time Are Incorrect...........198
e
Root
Certicate
Needs to be Updated. . . . . 198
Cannot Perform Manual 2-sided Printing
(Windows)............................198
e Print Settings Menu is Not Displayed
(Mac OS).............................199
A Message Prompting You to Reset the Ink
Level is Displayed Even Aer Relling the Ink. . 199
e Ink Level Display does not Change Even
Aer
Relling
the Ink....................199
Cannot Make Calls on the Connected
Telephone............................199
Sender's Fax Number Not Displayed.........199
Sender's Fax Number Displayed on Received
Faxes is Wrong.........................200
Answering Machine Cannot Answer Voice Calls200
A Lot of Junk Faxes Have Been Received......200
Cannot Solve Problem.....................200
Cannot Solve Printing or Copying Problems. . . 200
Product Information
Paper Information........................203
Available Paper and Capacities.............203
Unavailable Paper Types..................205
Consumable Products Information............205
Ink Bottle Codes....................... 205
Maintenance Box Code...................206
Soware
Information......................207
Application for Printing from a Computer
(Windows Printer Driver).................207
Application for Printing from a Computer
(Mac OS Printer Driver)..................208
Application for Controlling the Scanner
(Epson Scan 2).........................208
Application for Conguring Fax Operations
and Sending Faxes (FAX Utility)............209
Application for Sending Faxes (PC-FAX Driver) 210
Application for
Conguring
Printer
Operations (Web
Cong
).................210
Application for Updating
Soware
and
Firmware (Epson Soware Updater). . . . . . . . . 211
Settings Menu List........................212
Maintenance..........................212
Printer Setup..........................213
Network Settings.......................215
Epson Connect Services:..................216
Contacts Manager...................... 216
Fax Settings...........................217
Print Status Sheet.......................222
Print Counter..........................223
Customer Research..................... 223
Restore Default Settings..................223
Firmware Update.......................224
Product Specications..................... 224
Printer Specications....................224
Scanner
Specications
...................225
ADF Specications......................226
Fax Specications.......................226
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