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• macOS 10.12.x: You can manually update the software by opening the App Store, selecting
Updates, searching for a software update option for Epson Software, and selecting Update.
Parent topic: Solving Problems
Related tasks
Changing Automatic Update Options
Product Light Status
You can often diagnose problems with your product by checking its lights.
Lights
1 WiFi light
2
power light
3
ink light
4
paper light
Light status Condition/solution
The power light is on
The product is turned on.
The power light is flashing The product is busy. Wait for the power light to stop flashing before
turning off the product.
The power light is on
The ink light is on
Initial ink charging may not be complete. See the Start Here sheet for
instructions.
The paper light is on
No paper is loaded or multiple sheets fed at one time. Load paper in the
product, and press the B&W copy button or the color copy
button to clear the error.