Epson L550 - The paper jams in the Automatic Document Feeder (ADF)

D
Do one of the following.
❏ Windows 7:
Confirm that the check box for EEventManager Application is selected in the Allowed programs and
features list.
❏ Windows Vista:
Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected
in the Program or port list.
❏ Windows XP:
Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected
in the Programs and Services list.
E
Click OK.
Using scanning software other than Epson Scan driver
❏ If you are using any TWAIN-compliant programs, such as Adobe Photoshop Elements, make sure that the correct
product is selected as the Scanner or Source setting.
❏ If you cannot scan using any TWAIN-compliant scanning programs, such as Adobe Photoshop Elements,
uninstall the TWAIN-compliant scanning program and then reinstall it.
& “Uninstalling Your Software” on page 96
Problems When Feeding Paper
The paper gets dirty
You may need to clean the product.
& “Cleaning the Product” on page 91
Multiple sheets of paper are fed
❏ If you load unsupported paper, the product may feed more than one sheet of paper at a time.
& “Automatic Document Feeder (ADF) specifications” on page 128
❏ You may need to clean the product.
& “Cleaning the Product” on page 91
The paper jams in the Automatic Document Feeder (ADF)
Remove the jammed paper inside the ADF.
& “Removing jammed paper from the Automatic Document Feeder (ADF)” on page 104
User’s Guide
Troubleshooting for Scanning
119