Epson L7160 Series - Solving Problems; Printer Status and Error Messages

Solving Problems
Checking the Printer Status
Checking Messages on the LCD Screen
If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to
solve the problem.
Error Messages Solutions
Printer error. Turn the power o and on again.
For details, see documentation.
If the error message is still displayed after turning the power o and on
again, contact Epson support.
Operation canceled. An error occurred while
saving.
The external storage device, such as a memory card, may be damaged.
Check if the device is available.
Paper Conguration is disabled. Some features
may not be available. For details, see your
documentation.
If Paper Conguration is disabled, you cannot use AirPrint. In addition,
messages notifying you that the paper size and type do not match are
not displayed. Keep this setting enabled unless you always use the same
size and type of paper and do not need to change the paper settings.
The printer's borderless printing ink pad is
nearing the end of its service life. Please contact
Epson support.
Contact Epson or an authorised Epson service provider to replace the
ink pad*. It is not a user-serviceable part. The message will be displayed
until the ink pad is replaced.
Press the
x button to resume printing.
The printer's borderless printing ink pad has
reached the end of its service life. Please contact
Epson support.
Contact Epson or an authorised Epson service provider to replace the
ink pad*. It is not a user-serviceable part.
Communication error. Check if a computer is
connected.
Connect the computer and the printer correctly. If you are connecting
over a network, see the page that describes the network connection
method from the computer.
If the error message is displayed during scanning, make sure that Epson
Scan 2 and Epson Event Manager are installed on the computer.
Combination of the IP address and the subnet
mask is invalid. See your documentation.
Enter the correct IP address or default gateway. Contact the person who
setup the network for assistance.
Update the root certicate to use cloud services. Run Web Cong, and then update the root certicate.
Recovery Mode The printer has started in recovery mode because the rmware update
failed. Follow the steps below to try to update the
rmware
again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the rmware over a network
connection.)
2. Visit your local Epson website for further instructions.
* In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage
from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how oen
this is required will vary according to the number of pages you print, the type of material that you print and the
number of cleaning cycles that the printer performs. e need for replacement of the pad does not mean that your
User's Guide
Solving Problems
156