Troubleshooting
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Applications are not displayed from the computer when the multi-screen display function is used.
The mouse cursor is not displayed on the computer screen.
When connected using EasyMP Network Projection, the image does not display or is slow to appear.
When connected using EasyMP Network Projection, a PowerPoint Slide Show does not start.
Check Remedy
Is another application running on the virtual display?
For Windows
When EPSON Virtual Display is installed, another application sometimes runs on the virtual display. In
this case, set EPSON Virtual Display to "Off" in "Screen properties".
Check Remedy
Is EPSON Virtual Display installed?
For Windows
The mouse cursor was moved onto the virtual display. When the virtual display checkbox is cleared
on the Add-Remove EPSON Virtual Display screen, the mouse pointer returns to the screen display
area.
Check Remedy
Did you try to play back movies with Media Player or try to
operate the screen saver preview?
Depending on the computer, the movie playback screen in Media Player may not be displayed, and
the screen saver preview may not be displayed normally.
Have you enabled DHCP? When DHCP is set to On in Advanced Connection Mode or Wired LAN connection, if an available
DHCP server is not found, it takes time to enter LAN standby status.
Check Remedy
Was EasyMP Network Projection started while PowerPoint
was running?
For Windows
When connecting with EasyMP Network Projection, make sure you close PowerPoint first. Slide Show
might not run if connecting while PowerPoint is running.
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