Troubleshooting
63
Problems Concerning Monitoring and Control
Mail is not sent even if a problem occurs in the projector.
Network adapter information could not be obtained. Check the following point.
Is a network adapter installed on the computer?
Is the driver for the network adapter used installed on the computer?
After checking, restart the computer and connect again.
If you still cannot connect, check the following.
Check the network settings on the computer and the network settings on the projector.
One or more connected projectors do not support
resolutions greater than SXGA. Reduce the screen
resolution and reconnect.
A connected Epson projector does not support the selected computer screen resolution. Change the
computer screen resolution to SXGA (1280x1024) or less.
One or more projectors are not responding. You cannot connect to multiple projectors simultaneously. Check the network settings on the
computer and the network settings on the projector.
Enter the keyword displayed on the projector screen. Check the Projector keyword displayed on the LAN standby screen, and enter the Projector keyword.
Cannot start this application while EPSON USB Display is
running.
Close USB Display and then start EasyMP Network Projection.
Cannot connect to the projector using this version of
EasyMP Network Projection. Install the latest version of
EasyMP Network Projection.
This message is displayed when connecting to the projector with EMP NS Connection. To connect,
install the current version of EasyMP Network Projection from the EPSON Projector Software for
Meeting & Monitoring CD-ROM supplied with the projector.
Check Remedy
Is the network connect setting correct? Check the projector's network settings.
Is Standby Mode set to Network On? To use the Mail Notification function when the projector is in standby, set Network On in Standby
Mode from the Configuration Menu.
Error Messages Remedy
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