26
Maintaining Your Printer
Running the Head Cleaning Utility
1. Make sure the printer is turned on but not printing, and the H ink out light is off. 
(If the H ink out light is flashing or on, you may need to replace an ink cartridge; 
see page 27.)
2. Windows: Right-click the   printer icon on your taskbar (in the lower right 
corner of your screen). Select 
Head Cleaning
. 
Macintosh OS 8.6 to 9.x: Open your application’s File menu and choose 
Page
 
Setup
 or 
Print
. Click the  Utility button, then click the   
Head Cleaning
 
button.
Macintosh OS X: Open the 
Applications
 folder and double-click 
EPSON 
Printer Utility
. Select
 C82 Series
 in the printer list, click 
OK
, and select 
Head 
Cleaning
.
3. Follow the instructions on the screen to clean the print head. Cleaning takes 
about 60 seconds, during which the printer makes some noise and the Ppower 
light flashes. 
Caution: Never turn off the printer while the Ppower light is flashing, unless the 
printer hasn’t moved or made noise for more than 5 minutes.
4. When the Ppower light stops flashing, make sure plain paper is loaded in the 
printer. Then click 
Print nozzle check pattern
 (Windows) or 
Confirmation
 
(Macintosh) and follow the on-screen directions to print a nozzle check (see the 
next section for details). 
5. If the nozzle check pattern has no gaps in its lines, click 
Finish
.
If the pattern has any gaps, click 
Clean
 to clean the print head again. If you don’t 
see any improvement after cleaning three or four times, check the solutions 
beginning on page 45. You can also turn the printer off and wait overnight—this 
allows any dried ink to soften—and then try cleaning the print head again.