Problem Solving
43
Problems and Solutions
Here are some troubleshooting tips if you have any problems setting up your printer,
installing software, or printing.
Setup and Software
Installation Problems
The printer makes noise after ink
cartridge installation.
■
The first time you install ink
cartridges, the printer must charge
its ink delivery system for about 90
seconds. Wait until charging
finishes (the Ppower light stops
flashing) before you turn off
the printer or it may charge
improperly and use excess ink the
next time you turn it on. If the
printer stops moving or making
noise, but the P power light is still
flashing after 5 minutes, turn off
the printer. If the light is still
flashing when you turn it back on,
contact EPSON as described on
page 51.
■
Make sure no packing material
remains in the printer. Turn off
the printer, wait a moment, then
turn it back on to clear the error.
You’re having problems installing
the printer software.
■
Make sure your printer is turned
on and the printer cable is securely
connected at both ends. Then
carefully follow the installation
instructions for your system.
(You’ll find them on the Start Here
sheet or beginning on page 53.)
Also make sure your system meets
the requirements beginning on
page 59.
■
Close your other applications,
including any screen savers and
virus protection software, and
install again.
■
For Windows NT or 2000, if you
see an error message or your
software doesn’t install correctly,
you may not have software
installation privileges. Contact
your System Administrator.
■
If your printer icon (
C82 Series
)
doesn’t appear in the Macintosh
Chooser, you may have an
extension conflict. Turn off any
unnecessary extensions and restart
your computer.
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