Problem Solving
45
■
Close open applications that you’re 
not using.
■
Increase your system’s memory 
(RAM).
For the fastest printing, try these tips:
■
Select 
Draft
 as the Quality Type 
(Windows) or set the 
Quality/Speed slider to 
Speed
 
(Macintosh). 
■
In the Advanced dialog box, turn 
Super
 
MicroWeave
®
 off 
(Macintosh only) and turn 
High 
Speed
 on.
■
If your printer is connected to a 
USB hub, disconnect any unused 
USB devices.
■
If you’re using the parallel port, 
enable ECP/DMA mode. See your 
computer documentation or 
contact the manufacturer for help.
Quality Problems
You see banding (light lines).
■
Clean the print head; see page 25. 
■
Select the correct paper Type 
(Windows) or Media Type 
(Macintosh); see page 23 for 
guidelines.
■
Select a higher print quality and 
turn off 
High Speed
 mode; see 
page 14 (Windows) or page 22 
(Macintosh) for details.
■
The printable side of the paper 
should be face up. It’s usually 
whiter or shinier.
■
The ink cartridges may need 
replacing. To replace them, see 
page 32.
■
Try using Automatic mode 
(Macintosh only). See page 16 
(Macintosh OS 8.6 to 9.x) or 
page 19 (Macintosh OS X).
■
Run the Print Head Alignment 
utility; see page 34 for instructions.
■
Set the paper thickness lever to the 
m
 position. Set the lever to the ^ 
position when you print on thicker 
paper or envelopes. You may also 
need to turn off 
High Speed
 in the 
printer software.