Problem Solving
39
Problem Solving
See “Diagnosing Printer Problems” on page 41 to help determine what the cause of 
your printer problem may be. Then see these sections for solutions.
■
“Setup and Software Installation Problems” on page 43
■
“Printer Problems” on page 44
■
“Quality Problems” on page 45
■
“Paper Problems” on page 48
■
“Miscellaneous Problems” on page 48
■
“Uninstalling and Reinstalling Printer Software” on page 50
■
“Where To Get Help” on page 51
Tip: It’s a good idea to check EPSON’s support web site periodically for possible 
updates to your printer driver. Visit http://support.epson.com and check the 
section for your product to see if there is a new driver available, free of charge, 
for downloading to your computer. Download instructions are posted for your 
convenience.