10-2 Troubleshooting
For Windows users
The Technical Support Web Site provides you with tips to help
solve any problems you may encounter when using your printer.
If you encounter a problem, access the Problem Solver or
Technical Support in one of the following ways:
❏ From the Windows Start menu
Click Start, point to Programs and then to Epson, then click
Technical Support.
❏ From Status Monitor 3
Click Technical Support in the Status Monitor 3 dialog box.
❏ From your printer software
Click Technical Support on the Main menu of the printer
software.
For Macintosh users
EPSON’s Technical Support Web Site provides help with
problems that cannot be solved using the troubleshooting
information in your printer documentation.
To access Technical Support, insert the CD in the CD-ROM drive
and double-click the Technical Support Web Site icon in the
EPSON window.
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