10-14 Troubleshooting
Printout has smears on the bottom edge
Try one or more of these solutions:
❏ If the paper is curled toward the printable side, flatten it or
curl it slightly toward the opposite side.
❏ Set the adjust lever to the “+” position, and clear the High
Speed check box in your printer software’s Advanced dialog
box. The Advanced dialog box is accessible through the Main
menu (Windows) or the Print dialog box (Macintosh) when
Custom is selected as the Mode setting. To turn this option
off, you may also need to change the Print Quality setting.
Printing is too slow
Try one or more of these solutions:
❏ Make sure that the Media Type setting in your printer
software is correct. For instructions, see “Making the Media
Type setting” on page 3-4 for Windows or “Making the Media
Type setting” on page 5-3 for Macintosh.
❏ Select Automatic as the Mode setting on your printer
software’s Main menu (Windows) or in the Print dialog box
(Macintosh) and then move the slider to Speed. For
instructions, see “Using the Automatic mode” on page 3-9 for
Windows or “Using the Automatic mode” on page 5-8 for
Macintosh.
❏ Close any applications that you are not using at the moment.
❏ If you upgraded from Windows 95 to Windows 98, uninstall
the printer software using Add/Remove Programs in the
Control Panel in Windows, then install the software again.
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